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Tag Archive | "Healthgrades"

Spectrum Health United Hospital earns award


Receives Outstanding Patient Experience award for second year

Spectrum Health United Hospital announced this week that it has achieved the Healthgrades 2018 Outstanding Patient Experience Award™. This distinction recognizes United Hospital among the top 15 percent of hospitals nationwide for the second year in a row (2017-2018), according to Healthgrades, the leading online resource for comprehensive information about physicians and hospitals.

Healthgrades evaluated 3,478 hospitals that submitted at least 100 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from April 2016 to March 2017 to identify hospital performance in this area. 

In order to be recognized by Healthgrades, hospitals must meet eligibility requirements for consideration, which includes clinical performance thresholds in addition to a minimum of 100 survey responses. Nationally, almost 3,000 hospitals met those requirements with 439 hospitals outperforming their peers—based on their patients’ responses—to achieve this distinction. Spectrum Health United Hospital’s performance places it among the top 15 percent in the nation.

“We are proud to be recognized for outstanding patient experience. This recognition emphasizes our continuing commitment to provide our community with the best possible care,” said Andrea Leslie, Spectrum Health United Hospital President. “I want to thank our colleagues and physicians, who deliver excellent care to our patients every day.”

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