
Left to right: Joe Kowal, McCopCo, director in Michigan; Brian Miller, manager at Cedar Springs McDonald’s; Joan Rachelson, McDonald’s QSC vice president; and Terry Alexander, director of field services for McDonald’s in Michigan.
Brian Miller, general manager at the McDonald’s restaurant at 4141 17 Mile Rd, in Cedar Springs, recently received a McDonald’s Outstanding Manager Award by McDonald’s Corp.
In order to earn the award, managers must meet certain criteria, including:
*Operations at an outstanding level of quality, service and cleanliness on an ongoing basis
*Exemplifies leadership in the implementation and execution of initiatives or procedures to improve McDonald’s
*Recognized as a leader in delivering operational excellence
*Consistently displays hospitality through their actions and attitudes and creates a hospitality environment with their crew and management team
*Positively supports their community by being involved in activities that build sales and good will.
Miller was one of 18 managers in Michigan to receive the award.