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Tag Archive | "American Health Care Association"

Metron of Cedar Springs Earns 2017 Silver National Quality Award  


Metron has been recognized as a 2017 Silver – Achievement in Quality Award recipient by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The award is the second of three distinctions possible through the AHCA/NCAL National Quality Award Program, which was established in 1996 and spotlights providers across the nation that have demonstrated their commitment to improving quality of care for residents and patients in long term and post-acute care centers and communities.

“We are honored to be recognized for what we’ve accomplished on our journey to improve quality care,” said Robin Miller, Administrator of Metron Cedar Springs. “Applying for the Silver award has helped Metron to achieve better outcomes as an organization.”

Based on the core values and criteria of the Baldrige Performance Excellence Program, which is also the foundation of the metric-based AHCA/NCAL Quality Initiative, AHCA/NCAL’s National Quality Award Program challenges member providers to achieve performance excellence through three progressive levels—Bronze, Silver, and Gold. At the Silver level, members develop and demonstrate effective approaches that help improve performance and health care outcomes. 

“I am honored to recognize this year’s Silver award recipients for their dedication to delivering quality care,” said Alana Wolfe, Chair of the AHCA/NCAL National Quality Award Board of Overseers. “I applaud Metron of Cedar Springs’ ability to effectively apply the Baldrige criteria to improve quality performance.”

As a recipient of this year’s Silver award, Metron of Cedar Springs can now advance in developing approaches that meet the criteria required for the Gold – Excellence in Quality Award.

The awards were presented to honorees during AHCA/NCAL’s 68th Annual Convention & Expo in Las Vegas, Nevada, October 15-18, 2017.

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