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Categorized | Business

Spectrum Health United Hospital opens walk-in clinic


You asked, Spectrum Health United Hospital has listened.

The Convenient Care Walk-In Clinic, located at 1202 W Oak Street, across from the United Hospital, opened October 5 and is making primary care more “convenient” by offering extended hours and weekend access to all.

Spectrum Health recognizes that health care doesn’t always follow a doctor’s schedule. The Convenient Care Walk-In Clinic is open Monday to Friday, from 7 a.m. to 9 p.m. and on Saturdays, from 8 a.m. to 2 p.m.

“The concept for the Walk-In Clinic was developed based on feedback received from the community, who expressed a desire to have an alternative to the emergency department for after-hours primary care,” said Brian Brasser, President of United and Kelsey Hospitals. “The feedback was evident in our recent Community Health Needs Assessment, it has been brought forward by our Patient and Family Advisory Council, and also during one-on-one conversations out in the community.”

The clinic will be staffed with a Physician Assistant and a team of registration and clinical staff.  Dr. Kaushal Kalra from Greenville Family Medicine is the supervising physician for the clinic.

Whether you are a current patient or not, the Convenient Care Walk-In Clinic can provide the care you need, when you need it, and your care will be coordinated back to your provider. “Our priority is to grow and support the network of really amazing primary care providers in our community, and the clinic is not intended to replace that provider/patient relationship. Rather, it is designed to be an affordable and clinically effective way to support that relationship by providing access when the provider is not available,” said Todd Boonstra, Physician Assistant.

Patient financial responsibility varies with insurance coverage, but typically, Urgent Care and Emergency room visits will have higher copays and costs to the patient. The Convenient Care Walk-In Clinic is designed to offer additional access options at a more affordable price similar to the costs of a primary care office or specialist.

“The clinic will care for needs such as insect bites, rashes, coughs, congestion, flu-like symptoms, sore throats, and sports physicals for school. After seeing us for this visit, we send a full after-visit summary of care back to the primary care physician so they are aware of care given outside of their management and can continue follow up care for the patient as needed,” explained Juliane Giles, Practice Manager. “If your need is more severe and cannot be treated in the clinic, we will immediately notify the ER of the need and direct the patient from our office to the ER.”

For more information about the Convenient Care Walk-In Clinic, please call 616.754.4685.

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